Privacy Policy

This Privacy Policy describes how PureGlow Sauna Suite collects, uses, and shares personal information of users of our website and customers of our services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect several types of information from and about users of our website and customers of our services, including:

  • Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide to us when you create an account, book a service, or contact us.
  • Payment Information: When you make a purchase, we collect payment information such as your credit card details. This information is processed securely by our payment processor and is not stored on our servers.
  • Health Information: To ensure your safety and well-being, we may collect information about your health conditions or medical history. This information is kept confidential and is used only to provide you with appropriate services.
  • Usage Data: We collect information about how you use our website and services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To schedule and manage your sauna sessions, process payments, and provide customer support.
  • Personalization: To personalize your experience and recommend services that may be of interest to you.
  • Communication: To communicate with you about your bookings, promotions, and other updates.
  • Improving Our Services: To analyze usage data and improve the functionality and user experience of our website and services.
  • Marketing: To send you marketing communications about our services, promotions, and events. You can opt-out of receiving these communications at any time.
  • Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website hosting providers.
  • Business Partners: We may share information with business partners who offer complementary services or products that may be of interest to you.
  • Legal Requirements: We may disclose information if required to do so by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive information transmitted online.
  • Secure Storage: Storing your information on secure servers with limited access.
  • Access Controls: Implementing access controls to restrict access to your information to authorized personnel only.
  • Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for marketing purposes.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the contact information provided below.

6. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing behavior and preferences. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:

  • Essential Cookies: These cookies are necessary for the operation of our website and enable you to use its features.
  • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and any errors you encounter.
  • Functionality Cookies: These cookies allow us to remember your preferences and provide enhanced features.
  • Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our website.

7. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after the effective date constitutes your acceptance of the revised Privacy Policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

PureGlow Sauna Suite

[Your Address]

[Your Phone Number]

[Your Email Address]

Effective Date: [Date]